08/31/24 – 1pm-4pm PT / 3-6pm CT / 4-7pm ET Dental Fears & Phobias - Easing Patient Anxiety While Reducing Yours

08/31/24 – 1pm-4pm PT / 3-6pm CT / 4-7pm ET Dental Fears & Phobias - Easing Patient Anxiety While Reducing Yours


Instructor: Dr. S.D. Shanti, D.D.S, M.P.H., Ph.D

- At least ten percent of the population has some degree of dental anxiety or phobia. This course aims to empower dental professionals to effectively support fearful and anxious patients, thereby reducing the practitioner’s risk of compassion fatigue and burnout.

Patients who are fearful or anxious generate stress for the dental team. In turn, this compromises the team’s ability to deliver quality care, affects workflow and can contribute to patient errors.

This course discusses models and techniques for effectively responding to stressful patients and staving off stress contagion, emotional exhaustion, burnout, compassion fatigue and other threats that compromise quality of patient care and the emotional and physical health of the dental professional.

Course Objectives:

  1. The psycho-biology of anxiety, fear, and phobia as they relate to a patient’s experience.
  2. Learn to empower the dental team to handle stressors and challenges posed by fearful and anxious patients.
  3. Learn the importance of self-regulation and dyadic regulation in helping patients overcome their dental anxiety.
  4. Learn the COPE method empowers patients to calm themselves when they are feeling anxious, overwhelmed, or stressed.
  5. Learn how workplace burnout, stress contagion, and spillover stress negatively impact patient safety and the health and wellbeing of the dental team.
  6. Learn how dental professionals can protect themselves from burnout and spillover stress.
Instructor was very knowledgeable in the subject. She made learning the material very easy to understand and very relaxing and stress-free.
– Cynthia M., RDH, Texas


Really enjoyed the course. Applicable information to help not only daily mindfulness, but practicable in-office techniques worth employing. Thank you.
– Jan L., RDH, Utah

About Live, Interactive Continuing Education Webinars

A live, interactive webinar is similar to attending a continuing education seminar in your community, except that you attend via your computer. Each course is done live in a format that allows your participation. Anyone who has access to a computer that can play sound can participate in an ACES webinar. No special computer knowledge or equipment is required to participate in our webinars. When you enroll in any ACES course, you will be sent an email with complete information on how to join the webinar and a copy of the course syllabus. At the conclusion of your live webinar, you will complete a course examination online. You will then be able to print your continuing education certificate from your computer.

Disclosure of Relevant Financial Relationships:
Instructor: Dr. S.D. Shanti - No relevant financial relationship to report Education
Advisory Committee (EAC): Members of the EAC have no relevant financial relationships to report
ACES ownership and staff: No relevant financial relationship to report

Advanced Continuing Education Systems is an ADA CERP Recognized provider for dental continuing education. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Advanced Continuing Education Systems designates this activity for 3 continuing education credits.

Advanced Continuing Education Systems (Provider RP4393) has been approved by the Dental Board of California as a provider of dental continuing education.