08/17/24 – 10am-1pm PT / 12-3pm CT / 1-4pm ET Insights from a Dentist/Psychologist: Improving Treatment Outcomes While Reducing Patient Risk

08/17/24 – 10am-1pm PT / 12-3pm CT / 1-4pm ET Insights from a Dentist/Psychologist: Improving Treatment Outcomes While Reducing Patient Risk


Instructor: Dr. S.D. Shanti, D.D.S, M.P.H., Ph.D

- Technical dentistry skills are not always enough to ensure successful patient outcomes. Drawing from her multi-disciplinary background, Dr. S.D. Shanti, who is both a dentist and a psychologist, will focus on dental fears, health literacy and dealing with disgruntled patients and will share potential pitfalls in patient care and ways of improving patient outcomes. 

This course will also cover common barriers to effective patient communication that can lead to impaired patient results. In worst case scenarios, patients can misunderstand the importance of certain medications, leading to health crises and potential malpractice claims. Dental professionals will learn how to prevent these types of avoidable patient communication missteps.

Dr. Shanti offers real-life examples and practical guidance for the entire dental team, including written, visual and verbal practices to improve treatment outcomes.

Course Objectives:

  1. Understand what health literacy is and its importance in the dental setting
  2. Learn tools to support patients with fears, phobias, and dental anxiety
  3. Learn practical tips for the entire dental team to improve patient understanding and retention
  4. Identity and reduce risk associated with patient communication barriers
  5. Learn how to revise written materials and visual aids to improve patient communication

About Live, Interactive Webcast Continuing Education Seminars:

A live, interactive webcast seminar is similar to attending a continuing education seminar in your community, except that you attend via your computer. Each course is done live in a format that allows your participation.

Anyone who has access to a computer that can play sound can participate in an ACES webcast seminar. No special computer knowledge or equipment is required to participate in our webcast seminars.

When you enroll in any ACES webcast course, you will be sent an e-mail with complete information on how to join the online seminar and a copy of the course syllabus. At the conclusion of your live seminar, you will complete a course examination online. You will then be able to print your continuing education certificate from your computer.

Disclosure of Relevant Financial Relationships:

Instructor: Dr. S.D. Shanti - No relevant financial relationship to report.

Education Advisory Committee (EAC): Members of the EAC have no relevant financial relationships to report.

ACES ownership and staff: No relevant financial relationship to report.

Advanced Continuing Education Systems is an ADA CERP Recognized provider for dental continuing education.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Advanced Continuing Education Systems designates this activity for 3 continuing education credits.

Advanced Continuing Education Systems (Provider RP4393) has been approved by the Dental Board of California as a provider of dental continuing education.

To learn more about ACES and this course: call 888-844-ACES